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Address

1201 International Parkway, #100, Richardson,Texas 75081

(972) 907-9977

©2018 by DFW TECHNOLOGY. "Telecom Corridor"® is a trademark of Richardson Chamber of Commerce,TX

JOBS OPENING

HELP DESK AGENT - 3 positions

DESKTOP SUPPORT TECHNICIAN - 3 positions

IT SYSTEM ADMINISTRATOR - 1 position

TELECOM SUPPORT ENGINEER - 3 positions

SOFTWARE DEVELOPER - 1 position 

Qualifications:


- MSCS.  2 yrs exp. in WCDMA, UMTS, LTE.   Ability to work with Virtual 

   EPC and provide multi-protocol analysis.  

CELL PHONE REPAIR TECHNICIAN -3 positions 

Qualifications:


- High school diploma or equivalent minimum.
- Must be 18 years of age or older and have own transportation.
- One year of customer service and/or retail experience.
- Proven record of consistently providing positive customer experiences.
- Exceptional organizational skills.
- Excellent technical, problem solving, and analytical skills.
- Possess excellent verbal and written communication skills.
- Strong attention to detail. 

- Comfortable navigating in Windows, iOS, and Android operating systems
- Professional, neat appearance.
-  Applicants with previous phone repair experience preferred

 

Job Responsibilities:

- Troubleshooting and repairing device issues
- Providing recommendations for problem resolution
- Ensuring follow the process to meet quality standards
- Selecting and explaining the best solution to solve the problem
- Keeping track of all devices and inventory
- Utilizing the point of system to maintain an accurate record of customer information and a real-time status of each repair
- Maintaining the cleanliness and professional appearance of the working area

Please contact VP/HR: Joan_Law@dfwtechnology.com