Dallas/Fort Worth Technology, Inc. (d.b.a. DFW Technology) was established as a managed IT service provider in Richardson, Dallas County, Texas in 1994. During the last decade, we have transformed from a local minority owned company into a small corporation providing competitive professional ICT services mainly in the North Texas region. In recent years we’ve not only enriched our resources to expand our service capability, but also extended service operations nationwide and globally.
To achieve a Win-Win-Win relationship for our Customers, Employees, and the Company.
As a Managed ICT services Provider, DFW Technology is committed to provide the right Information and Communication Technology solutions to business society through the right people and the right technologies to best meet customers ever-increasing expectations and constantly changing needs.
20/20 VALUE PROPOSITION
We have been dedicated to delivering quality ICT services to business clients. Under our unique "Co-Resource" philosophy we continuously invest resources in people, process, and technology along with our customers. Whether we're delivering help desk and desktop managed services, applications solutions, or infrastructure support, we consistently offer 5 Core Values to our customers:
Turnkey, Flexibility, Dedication, Quality & Stability, and Corporate Experienced.
Under our "IT-SeRVICE" proactive model we effectively deliver high quality services with "4-C" measurements: Customer Satisfaction, Competency, Competitiveness, and Capacity. Through our distinctive "20/20" value proposition, we achieve a Win-Win-Win long-term relationship with our Customers, Employees, and the Company.
Charlie W. Chen, Chairman/CEO
5 CORE CUSTOMER VALUES
Customer-Oriented & Scalable Services
Focused Resources & Long-Term Commitment
QUALITY AND STABILITY
Industry Standards & Best Practices
Proven History & Credibility
DFW’S UNIQUE KEY PERFORMANCE INDEXES
4+ out of 5 Scales
90%+ Authorized & Qualified
20/20 Value Proposition, Best Practices
Expanded & Extended Services. Continue to Grow & Reinvest
LEADERSHIP MANAGEMENT TEAM (LMT)
CHARLIE W. CHEN
PAULINE W. CHEN
Self-Managed Operations & Teams
DFW Technology has maintained SBE/MBE/DBE minority certifications with the following Angencies: