Background

Dallas/Fort Worth Technology, Inc. (d.b.a. DFW Technology) was registered in the State of Texas and established as a corporate IT service provider in Richardson, Dallas County, Texas in 1994. Starting with IT services for local corporations, we grew from 5 employees in 1994 to over 100 people by the year 2000. Over our 30-year history, we have expanded our business operations nationwide and globally, providing various hardware/software, applications, and customer services. By focusing on ITIL People, Process, and Technology best practices, and ISO Quality Management Systems, we continue to deliver high-quality and valuable ICT services and solutions to our customers.

Our Footprints

1994 - 1999

2000 - 2004

2005 - 2009

2010 - 2014

2015 - 2025

Established in Richardson, TX
IT Desktop and Helpdesk Services
IT Training and Staffing Services
IT Procurement
Web Design Services
SMB/MBE/DBE Certified

Corporate IT Service Provider
HW/SW Services in multiple cities
IT Consulting and Application Development
SCADA System Engineering
Calibration/ESD Services
ISO Certified

IT Project Management
SAFE Services for SME Biz
Supply Chain and ecommerce System Support
Multiple Asian nations Services
US Federal GSA Schedule-70

Managed IT Service Provider
Data Center and Network Services
Call Centers for Customer, Product, and Application Support
Network Security and Cloud base Services

Managed ICT Service Provider
Telecom Products Service and Repair Center
Surveillance Systems Service Center
Telecom Onsite and Remote Services
AI Integration Services

Vision

To achieve a Win-Win-Win relationship for our Customers, Employees, and the Company.

Mission

As a Managed ICT services Provider, DFW Technology is committed to provide the right Information and Communication Technology solutions to business society through the right people and the right technologies to best meet customers ever-increasing expectations and constantly changing needs.

CEO Statement

We have been dedicated to delivering quality ICT services to business clients. Under our unique "Co-Resource" philosophy we continuously invest resources in people, process, and technology along with our customers. Whether we're delivering help desk and desktop managed services, applications solutions, or infrastructure support, we consistently offer 5 Core Values to our customers:

Turnkey, Flexibility, Dedication, Quality & Stability, and Corporate Experienced.

Under our "IT-SERVICE" proactive model we effectively deliver high quality services with "4-C" measurements: Customer Satisfaction, Competency, Competitiveness, and Capacity. Through our distinctive "20/20" value proposition, we achieve a Win-Win-Win long-term relationship with our Customers, Employees, and the Company.

Charlie W. Chen, Chairman/CEO

DFW "4-C" Quality Objectives

Customer Satisfaction

Continue to excel in Customer Feedback & Expectations.

Competency

Continue to improve Performance & Credibility.

Competitiveness

Continue to increase Cost Effectiveness with Best Practices.

Capacity

Continue to expand and extend Service Capabilities and Coverage.

Turnkey:

Self-Managed Operations & Team

Flexibility:

Customer-Oriented & Scalable Services

Dedication:

Focused Resources & Long-Term Commitment

Quality and Stability:

Industrial Standards & Best Practices

Corporate Experience: